Carbondale Curbside Pickup Information
June 12, 2020
Curbside Pickup
The Carbondale Public Library is offering our patrons the option to retrieve their items on hold through Curbside Pickup. You can opt to have items made available to you in our foyer or to have them delivered directly to your vehicle. Curbside Pickup will begin Monday, June 15th.
Curbside Pickup Rules and Guidelines
- The Carbondale Library will call you when your items on hold are available for pickup. To place items on hold, visit our catalog lclshome.org or call the library at 570-282-4281.
- Curbside Pickup will be available Monday through Friday 11am-3pm.
- Sign-up for a pickup slot:
- You can schedule a pickup time when we notify you that your holds are available.
- You can call the library (570-282-4281) to make an appointment.
- You can TEXT the library (570-302-4783) to make an appointment.
- Pickup your items:
- We will schedule a time for you to pick up your items.
- If you wish to pick up your items in person, your items will be placed in a bag on a table in the foyer in the library. Please ring the doorbell to get our attention.
- If you wish to pick up your items by vehicle, please park in the back of the library in one of the designated parking spaces. Call (570-282-4281) or text (570-302-4783) us when you arrive.
FAQ:
What do I do about returning items?
The library’s drop box is now open. If you are unable to drop items off, don’t worry, fines are still temporarily suspended.
What if I miss my time-slot?
Call if you are going to be late or if you cannot make it. It may take us a few minutes to accommodate you if we are taking care of another patron first. If you cannot make it, we will return your items to the hold shelf and you can call to reschedule your pickup.
Is the library building open?
The library building is not open to the public at the moment.
What about using the computers?
The computers are not available at this time. The WiFi is available and can be used outside of the building.
What are you doing to protect the safety of the patrons and staff?
Safety is our top concern. Curbside pickup provides maximum social distancing while still making items available to patrons. Staff will wear masks and have been sanitizing materials as needed.
